Virtual visits now available. You may be able to schedule a virtual visit with your provider. For more information, call your doctor’s office.
Covenant Health is an innovative, Catholic regional delivery network and a leader in values based, not-for-profit health and elder care. We sponsor hospitals, nursing homes, assisted living residences and other health and elder care organizations throughout New England.


Updated visitor restrictions are in effect as of February 25, 202

Creating a safe environment for our employees, patients and community is our top priority - and balancing safety with healing is so important to us. Given the lower prevalence of COVID-19 in our communities, it is now appropriate to update visitor restrictions - allowing patients more time with friends and loved ones while keeping our team and patients safe.

Effective, February 25th (Thursday) the following visitor restrictions go into effect:
• All employees, visitors, and patients will be screened for symptoms and must have a temperature lower than 100
• Mondays - Fridays visitors will be allowed between the hours of 3-7pm
• Saturdays - Sundays visitors will be allowed between the hours of 12-4pm
• Visitors or patient escorts need to be ≥18 years old. Case by case exceptions may be allowed for those under the age of 18.
• One visitor will be allowed per 24 hour period
• No visitors will be allowed to visit patients who are on precautions due to testing positive for COVID-19
• Visitors and escorts must wear a mask at all times
Masks are required at all times while in one of our facilities.
Updated patient escort guidance:
• Emergency Department/Outpatient Practices – One visitor/patient escort per patient will be allowed
• End of Life and Compassionate Care: The number of visitors at a time will be determined by the care team on a case by case basis – erring on the side of healing and compassion.
• Hospital Outpatient Departments: Patient escorts will be allowed on a case by case basis to aid in care planning/needs of the patient.
• Pre-Surgical Patients: ONE patient escort will be allowed per patient to escort the patient to the presurgical (ASU) area of the hospital. Once the patient is taken to the OR for surgery, the patient escort will be encouraged to leave and follow-up will be done with them by the care team once the patient has been settled into the post-anesthesia care unit (PACU).

Visitors must follow safety measures currently in place –  a surgical mask provided by St. Joseph healthcare, physical distancing should be followed whenever possible, frequent hand hygiene is recommended.

Visitors must stay in the patient's room the entire time of the visit. Once the visitor leaves the patient room, they must leave the hospital. If a visitor does not comply with these restrictions, they must be asked to leave.

In outpatient clinics, patients and visitors must follow masking requirements.

About Coronavirus (COVID-19)

We are closely monitoring the spread of Coronavirus, also called COVID-19. We are here to provide the information and care you need and want to ensure our community stays safe and healthy.

What is COVID-19?

COVID-19 is a recently discovered coronavirus that causes respiratory illness that can spread from person-to-person. It was first identified during an outbreak in Wuhan, China, in December 2019.

How is St. Joseph Healthcare prepared for COVID-19?

We are committed to following the U.S. Centers for Disease Control and Prevention (CDC)’s precautions and screening guidelines to care for our residents and visitors. We are a part of a multidisciplinary, systemwide task force across Covenant Health-member organizations that is carefully monitoring this situation and developing strategies to be prepared, along with local, state and federal officials.

What are the symptoms of COVID-19?

Individuals with COVID-19 may have mild to severe respiratory illness, including symptoms of fever, cough and shortness of breath, chills, muscle pain, and new loss of taste or smell. Other less common symptoms include vomiting and diarrhea. Some people, usually the elderly or immunocompromised, may experience more severe complications, such as pneumonia.

What can I do to prevent the spread of COVID-19?

You can take basic precautions and practice good prevention practices, including:

  • If you feel sick, stay home and avoid travel.
  • Avoid close contact with individuals who are sick or have flu-like symptoms.
  • Avoid touching your eyes, nose and mouth.
  • Cover your cough or sneeze with your sleeve or a tissue. Then, discard the tissue in the trash.
  • Clean and disinfect frequently used objects and surfaces with a household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

Do I need a face mask?

Face masks should be used in social settings and when in public. Cloth face coverings should:

  • fit snugly but comfortably against the side of the face
  • be secured with ties or ear loops
  • include multiple layers of fabric
  • allow for breathing without restriction
  • be able to be laundered and machine dried without damage or change to shape


The use of face masks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility). Please do not hoard medical-grade face masks.

Is there treatment for COVID-19?

Currently, there is no specific treatment for mild cases of COVID-19. Treatments exist for more severe cases that lead to hospitalization, and these are available and used currently throughout our system’s hospitals.

What should I do if I think I am sick with COVID-19?

First, avoid visiting our patients, residents and public places. If you feel sick, have any of the above listed symptoms, and especially if you have shortness of breath, contact your healthcare provider immediately.

English is not my primary language. Where can I get more information?

Click the links below to view a video, offered in several languages, from the CDC about COVID-19:

Where can I get more information about COVID-19?

Here are some useful links from the CDC that we have curated to help answer your most common questions:

For the most up-to-date information, please visit the CDC’s website.



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