Virtual visits now available. You may be able to schedule a virtual visit with your provider. For more information, call your doctor’s office.
Covenant Health is an innovative, Catholic regional delivery network and a leader in values based, not-for-profit health and elder care. We sponsor hospitals, nursing homes, assisted living residences and other health and elder care organizations throughout New England.

Effective Immediately Updated Visitor Restrictions



We are implementing these enhanced visitor restrictions in order to maintain the highest level of safety in our hospitals and practices. It is still safe to seek care when you need it. You should attend scheduled appointments and tests. Speak to our team if you require an escort, and remember to wear a mask. 

The following visitor restrictions are effective 11/24/2020:

  • There are limited exceptions to the directive. Visitors will be allowed based on the exception list outlined below. The exception list applies provided there is an absence of symptoms on screening:


  • Visitors will be permitted for Inpatient Units between the hours of 11 am – 7 pm, these restricted hours do not apply to the ED. Visitors must stay in the room for the duration of the visit
  • For Inpatient units: One visitor per patient per day will be permitted. The visitor may leave and return if necessary.
  • Monitoring of the “one visitor per day” visitation will be managed through the screening process.
  • For Emergency Department (ED):  Visitors will not be permitted. Exceptions may be made at the care team’s discretion.
  • Visitors/escorts entering the hospital will be screened using current screening measures. A visitor bracelet will be applied after passing the screening
  • Visitors must follow safety measures currently in place – a mask or face covering must be worn at all times, physical distancing should be followed whenever possible, frequent hand hygiene is recommended.
  • Exceptions: we will continue to make exceptions on a patient by patient basis, at the discretion of the care team.

 Escorts (anyone accompanying a patient to an appointment or procedure on the Hospital Campus):

  • Must follow all safety measures currently in place (as listed above and throughout the hospital)
  • Will be allowed at the discretion of the department, below are current allowances by department:

Ambulatory and Specialty Practices: one per patient, if necessary

Lab and Radiology: one per patient, if necessary

Wound care: one per patient, if necessary

Surgical and Endoscopy procedures: one escort is permitted, if necessary

  • All escorts will be screened at the hospital entrance and will receive a sticker after a successful screening.
  • In all of the above instances, the teams in each department are communicating these expectations with patients in advance of procedures and/or appointments. They are also communicating with each patient, and discouraging escorts unless necessary.
  • For end of life care, the number of visitors must be approved by the attending physician and nursing care team and should not exceed more than 2 persons at a time. Visitors must stay in the room for the duration of the visit
  • While discouraged, if visitation to patients with COVID-19 occurs, visits should be scheduled and controlled to allow for the following: 
    • Educate visitor of the risk to their health (i.e. visitor might have underlying illness putting them at higher risk for COVID-19) and ability to comply with precautions.
    • Provide instruction, before visitors enter patients’ rooms, on hand hygiene, limiting surfaces touched, and use of PPE according to current facility policy while in the patient’s room.
    • Visitors will not be present during Aerosol Generating Procedures {i.e. procedures that stimulate coughing and promote the generation of aerosols. Examples of AGP include procedures that are believed to generate aerosols and droplets such as positive pressure ventilation (BiPAP, CPAP and high flow nasal cannula oxygen), endotracheal intubation, airway suction, tracheostomy, chest physiotherapy, nebulizer treatment, sputum induction, and bronchoscopy} or  any other procedures.


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