Covenant Health is an innovative, Catholic regional delivery network and a leader in values based, not-for-profit health and elder care. We sponsor hospitals, nursing homes, assisted living residences and other health and elder care organizations throughout New England.


The Patient Accounts Department at St. Joseph Hospital, Bangor, Maine is here to assist you with your billing questions and resolve any issues that you might have. Your satisfaction is our top priority. If you are having troubles understanding your insurance coverage, check our FAQ page. If you do not have the financial resources to cover your bill, the Patient Accounts Department can help you.

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We offer a standard payment arrangement plan. For balances less than $1,000, we can extend a 12 month payment arrangement plan. For balances greater than $1,000, we can extend the repayment plan up to 24 months. For all payment plans, the minimum monthly payment amount is $25. Payment arrangements are not subject to any discounting.

St. Joseph Hospital offers a free care and discount program based on income guidelines. For details of this program or an application, please speak with the registration representative, or click here for more details and downloadable application forms, income guidelines and instructions.

For patients who don’t feel that they qualify under the income guidelines and can’t make payments as outlined above, we offer the opportunity to speak with a financial counselor to discuss an individualized repayment plan. Financial counselors are always available during regular business hours at 207-907-3631.

Affordable Care Act
For your convenience, St. Joseph Hospital has a Certified Application Counselor to answer your questions concerning the Affordable Care Act and the Health Insurance Exchange in the State of Maine. St. Joseph Hospital would be happy to assist you with the application process. Please call our Certified Application Counselor, at 207-907-3631 to schedule an appointment.

Questions? Contact us at:

Billing Department
St. Joseph Healthcare
900 Broadway, Building 4
Bangor, Maine 04401

Telephone: 207-907-3631

E-mail the Patient Accounts Department

More Important Phone Numbers

Patient Price Estimate Line: Do you need a cost estimate for a procedure you are anticipating? Would you like an estimate of what your obligation will be after your insurance Coverage?  
Call: 207-907-3631

Financial Counseling Line: Do you need to set up payment arrangements? Would you like information about our cost sharing or FreeCare Program? 
Call: 207-907-3631

Patient Inquiry Line: Do you have a question regarding charges on your bill? Do you need to know more about how something has been coded on your bill?  
Call: 207-907-3631

If your call is answered by voice-mail, please leave your name and number, as we are on the phone helping others. We will return the call shortly. Or, if you are calling after business hours, we will return your call on the next business day.

World Wide Web users…the phone number and e-mail above are expressly for contacting the Billing Office of St. Joseph Healthcare and St. Joseph Hospital, located in Bangor, Maine. If you are a patient of another healthcare facility named “St. Joseph”, please contact that facility for assistance. Thank you.